Shipping And Returns
  • Burrows Jewellers currently ships within Australia only.
  • Please be aware that delivery times may be longer than usual due to COVID-19. We thank you for your understanding and patience.
  • Enjoy FREE shipping on all standard orders
  • We strive to get your order to you as soon as we can. Generally, items are shipped within approx. 1 - 3 business days from placement of order. If for any reason your order is delayed, we will contact you via phone or email.
  • Once order has been shipped please allow 2 - 5 business days for delivery depending on your location.
  • Metro: up to 2 business days
  • Country: up to 5 business days
  • Interstate: up to 3-6 business days depending on lodgement and destination points
  • Orders are shipped via Australia Post from Mildura, Victoria.
  • Orders under $150 will be shipped Standard Parcel Post.
  • Orders over $150 will be shipped Express Post. Please note due to the current restriction Australis Post is not guaranteeing next day delivery with Express Post.
  • Burrows Jewellers reserves the right to use alternate couriers.
  • Collection from a store can be selected at the checkout using our Click and Collect option.
  • Please note: To protect our customers Burrows Jewellers normally requires a signature on delivery. If you are not home to receive your goods they will be delivered to your local Post Office for collection, however due to contactless delivery Australia Post do not require a signature at this time.
  • We do not ship on weekends or public holidays. Orders placed during these times will be processed on the next business day.